MARKETING / MAKE THE WORK LEGIBLE

How to write a digital marketing case study that earns trust

Turn spend, CPL, creative testing and outcomes into a clear story without exaggerating performance.

01 /

Begin with the business problem

Briefly establish the industry, audience, commercial objective and constraints. Describe your actual responsibilities rather than taking credit for an entire business outcome.

02 /

Explain your decisions

Break down your channel mix, creative testing, targeting decisions, landing page improvements and measurement setup in natural language. Show one or two original, appropriately cleared creatives.

03 /

Present metrics with context

Spend, reach, clicks, leads, CPL and revenue can all be useful, but clarify the reporting period and whether numbers represent platform-reported or verified business outcomes. ROAS is not the same thing as profit.

04 /

Explain the result and what changed

What did the team learn? What did you change next? A thoughtful discussion of limitations can build more confidence than one giant figure.

05 /

Protect the client

Remove sensitive personal data and obtain permission for brand logos, campaign screenshots, confidential metrics and testimonials. If a story is fictional, mark it clearly as a demonstration.

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